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Turtle
Turtle

Privacy Policy

Effective Date: 15.10.2025

Turtle ("Turtle," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (the "Services").

1

Who We Are

Turtle Dating Bilişim Hizmetleri Limited Şirketi, Bayraklı, İzmir, Turkey is the data controller for your personal data processed via the Services. Contact: turtle.slow.dating.app@gmail.com.

2

Information We Collect

  • •Account & Registration: Name (or nickname), email or phone, date of birth, gender, preferences.
  • •Profile Content: Photos, videos, prompts, interests, location you choose to share.
  • •Usage Data: App interactions, likes, matches, messages metadata (not message content if end-to-end encrypted), session timestamps, crash logs.
  • •Device & Technical: Device model, OS, IP address, identifiers, language, timezone, approximate location (if enabled).
  • •Payments: Processed by App Store/Google Play; we do not store full card details.
  • •Cookies & Similar Tech (on web): To remember settings, prevent fraud, and measure performance.
3

How We Use Your Information

  • •Provide and operate the Services (account creation, matchmaking, Focus Mode, daily limits).
  • •Review profiles for community quality and safety.
  • •Personalize recommendations and improve user experience.
  • •Communicate with you about updates, support, and policy changes.
  • •Detect, prevent, and respond to fraud, abuse, or security incidents.
  • •Comply with legal obligations and enforce our Terms.
4

Legal Bases (GDPR)

  • •Contract: To provide the Services you request.
  • •Legitimate Interests: Safety, prevention of abuse, product improvement, analytics.
  • •Consent: Where required (e.g., marketing, precise location).
  • •Legal Obligation: Where laws require retention or disclosure.
5

Sharing & Disclosure

  • •Other Users: Information you post on your profile or share in chats is visible to matches.
  • •Service Providers: Hosting, analytics, moderation, and customer support providers under contract and subject to confidentiality.
  • •Law Enforcement/Legal: When required by law or necessary to protect rights, safety, or property.
  • •Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred under appropriate safeguards.

We do not sell personal data.

6

International Data Transfers

Your data may be processed in countries outside your residence (e.g., the U.S. or EU). Where required, we use safeguards such as Standard Contractual Clauses.

7

Data Retention

We retain personal data only as long as necessary for the purposes described. If you delete your account, we delete or anonymize personal data within 30–90 days, unless we must retain it to comply with legal obligations or resolve disputes.

8

Your Rights

  • •Access/Portability: Request a copy of your data.
  • •Rectification: Correct inaccurate or incomplete data.
  • •Deletion: Request deletion of your data (subject to legal exceptions).
  • •Restriction/Objection: Restrict or object to certain processing.
  • •Withdraw Consent: Where we rely on consent (e.g., marketing), you can withdraw it anytime.
  • •Appeals: You may contact your local data protection authority.

To exercise your rights, email turtle.slow.dating.app@gmail.com. We may need to verify your identity to respond.

9

CCPA/CPRA (California Residents)

California residents have the right to:

  • •Know the categories and specific pieces of personal information collected.
  • •Request deletion of personal information, subject to exceptions.
  • •Correct inaccurate personal information.
  • •Opt-out of "sale" or "sharing" of personal information (we do not sell personal data).
  • •Non-discrimination for exercising these rights.

Submit requests to turtle.slow.dating.app@gmail.com. If we use cross-context behavioral advertising, we will provide an in-app "Do Not Sell or Share My Personal Information" control.

10

Children's Privacy

The Services are for users 18+. We do not knowingly collect data from children under 18. If you believe an under-18 user has provided data, contact us to remove it.

11

Security

We use technical and organizational measures (encryption in transit, access controls, monitoring) to protect your information. No system is 100% secure—use caution when sharing personal details.

12

Communications Preferences

You can manage push notifications and marketing preferences in your device or in-app settings. Transactional messages (e.g., security, legal notices) may still be sent.

13

Contact

Turtle Dating Bilişim Hizmetleri Limited Şirketi

Bayraklı, İzmir, Turkey

turtle.slow.dating.app@gmail.com

14

Changes to This Policy

We may update this Policy. If changes are material, we will notify you via the App or email. The updated version is effective upon posting.

© 2025 Turtle Dating. All rights reserved.